ANGELO DE ANGELIS
SERVICE MANAGEMENT COORDINATOR, ONU (UNICC)
Angelo De Angelis is Service Management Coordinator at the United Nations International Computing Centre (UNICC), a United Nations agency providing IT services to UN Organisations and Field Missions.
With the UNICC, Angelo has been working in several fields including Service Management, Project Management, and Business Intelligence. He recently managed the project to setup the UNICC Service Management System and that led to the ISO 20000 certification for all the UNICC ICT services.
His previous duties included the management of service delivery projects, the management of critical incidents, the implementation of an effective and comprehensive service reporting and control framework, the implementation of an Event Management system, the management of the upgrade project for the logistic system for the United Nations Field Missions Logistic.
Angelo is an engineer: in 2000 he obtained the Master Degree in Electronic Engineering at “Politecnico di Milano” and passed the Professional exams for Engineering practice.